EMPATHETIC_PHRASES = [ # === Validation === { "category": "validation", "pattern": "That makes sense—you’ve been through a lot.", "notes": "Acknowledges user’s struggle and validates emotional experience. Source: Deeper Conversations, p.5" }, { "category": "validation", "pattern": "It's okay to feel that way.", "notes": "Normalizes emotional response to reduce internal judgment. Source: Motivational Interviewing" }, # === Emotion Reflection === { "category": "emotion_reflection", "pattern": "It sounds like you're feeling [emotion] about [situation].", "notes": "Reflects the speaker's feelings using empathetic paraphrasing. Source: Deeper Conversations, p.3" }, { "category": "emotion_reflection", "pattern": "You seem really [emotion] as you talk about that.", "notes": "Gently mirrors observed emotion to foster emotional awareness. Source: Carl Rogers, active listening" }, { "category": "emotion_reflection", "pattern": "It sounds like you're feeling [emotion] — what do you think is behind that?", "notes": "Reflects emotion while encouraging deeper insight. Source: Motivational Interviewing" }, { "category": "emotion_reflection", "pattern": "You mentioned feeling [emotion] — would you like to say more about that?", "notes": "Invites elaboration with emotional safety. Source: Carl Rogers, reflective listening" }, { "category": "emotion_reflection", "pattern": "That sounds really important to you. What’s coming up for you as you talk about it?", "notes": "Acknowledges emotional salience and opens reflective space. Source: Deeper Conversations, p.9" }, # === Mirroring + Open === { "category": "mirroring + open", "pattern": "When you said '[user_quote]', it really stood out. Can you tell me more about what that meant for you?", "notes": "Echoes the user’s own words and invites deeper meaning-making. Source: Narrative Therapy techniques" }, # === Validation + Expansion === { "category": "validation + expansion", "pattern": "That makes total sense given what you’ve shared — how are you holding it now?", "notes": "Validates and gently bridges to present awareness. Source: Somatic-based coaching methods" }, # === Supportive Closing === { "category": "supportive_closing", "pattern": "Thanks for sharing that. That took courage.", "notes": "Acknowledges emotional risk-taking, encouraging trust. Source: Empathic Listening Techniques" }, { "category": "supportive_closing", "pattern": "I appreciate you opening up about that.", "notes": "Expresses gratitude for vulnerability and affirms the speaker’s agency. Source: Motivational Interviewing, Miller & Rollnick" } ] REFLECTIVE_QUESTIONS = [ # === Open-Ended Questions === { "category": "open_ended", "pattern": "What was that like for you?", "notes": "Encourages elaboration of internal experience. Source: Deeper Conversations, p.7" }, { "category": "open_ended", "pattern": "Can you tell me more about that moment?", "notes": "Promotes deeper narrative recall. Source: Fast Friends protocol, Aron et al." }, { "category": "open_ended", "pattern": "What did you need most in that moment?", "notes": "Supports emotional clarity and self-compassion. Source: Empathic Design, IDEO" }, # === Gentle Probes === { "category": "gentle_probe", "pattern": "What do you think made that feel so important?", "notes": "Gently guides toward meaning-making. Source: Deeper Conversations" }, { "category": "gentle_probe", "pattern": "Is there something that part of you still wishes for?", "notes": "Encourages exploration of unmet needs. Source: Nonviolent Communication" }, { "category": "gentle_probe", "pattern": "How do you think that shaped you?", "notes": "Promotes reflection on personal growth or impact. Source: Coaching Psychology" } ]